:root {
  --frontdesk-accent: #17845f;
  --frontdesk-bg: #f4f8f6;
  --frontdesk-surface: #ffffff;
  --frontdesk-line: #d7e2dc;
  --frontdesk-ink: #15231d;
  --frontdesk-muted: #5d6d65;
  --frontdesk-soft: #eaf4ef;
  --frontdesk-danger: #a43838;
  --frontdesk-warning: #a15d12;
}

.frontdesk-page {
  background: var(--frontdesk-bg);
  color: var(--frontdesk-ink);
}

.frontdesk-page p {
  text-align: left;
}

.frontdesk-page .site-header {
  z-index: 80;
  border-bottom: 0;
  box-shadow: none;
}

.frontdesk-main {
  min-height: 100vh;
  padding: 24px 24px 72px;
}

.frontdesk-intro,
.frontdesk-practice-bar,
.frontdesk-mode-tabs,
.frontdesk-customer-view,
.frontdesk-admin-view,
.frontdesk-breadth {
  width: min(1440px, 100%);
  margin-inline: auto;
}

.frontdesk-intro {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: 32px;
  padding: 10px 0 20px;
}

.frontdesk-intro > div:first-child {
  max-width: 820px;
}

.frontdesk-intro h1 {
  margin: 0;
  font-size: 3.4rem;
  line-height: 1;
}

.frontdesk-title-lockup {
  display: flex;
  align-items: center;
  gap: 14px;
  margin: 4px 0 12px;
}

.frontdesk-title-lockup img {
  width: 64px;
  height: 64px;
  flex: 0 0 64px;
  object-fit: contain;
}

.frontdesk-intro p:not(.eyebrow) {
  max-width: 760px;
  color: var(--frontdesk-muted);
  font-size: 1rem;
  line-height: 1.65;
}

.frontdesk-intro-actions {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 12px;
  flex: 0 0 auto;
}

.frontdesk-source-switch {
  display: flex;
  align-items: center;
  gap: 8px;
}

.frontdesk-source-switch > span {
  color: var(--frontdesk-muted);
  font-size: 0.76rem;
  font-weight: 800;
  text-transform: uppercase;
}

.frontdesk-source-switch > div {
  display: inline-grid;
  grid-template-columns: 1fr 1fr;
  min-width: 218px;
  padding: 3px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 8px;
  background: #eef3f1;
}

.frontdesk-source-switch button {
  min-height: 32px;
  padding: 6px 10px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--frontdesk-muted);
  font-size: 0.76rem;
  font-weight: 800;
  cursor: pointer;
}

.frontdesk-source-switch button.active {
  background: #fff;
  color: var(--frontdesk-accent);
  box-shadow: 0 2px 8px rgba(22, 64, 49, 0.12);
}

.frontdesk-source-switch button:disabled {
  cursor: wait;
  opacity: 0.58;
}

.frontdesk-safety-badge,
.frontdesk-readonly-badge {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 7px 11px;
  border: 1px solid #b7cec2;
  border-radius: 8px;
  background: #edf7f2;
  color: #215e47;
  font-size: 0.78rem;
  font-weight: 800;
  text-transform: uppercase;
}

.frontdesk-safety-badge.connected {
  color: #0d634e;
  background: #dff5ed;
  border-color: #8fd6c1;
}

.frontdesk-safety-badge.error {
  color: #8b2f2f;
  background: #fff0ee;
  border-color: #e7aaa3;
}

.frontdesk-practice-bar {
  display: grid;
  grid-template-columns: minmax(300px, 0.8fr) minmax(0, 1.2fr);
  gap: 24px;
  align-items: center;
  padding: 18px 20px;
  border: 1px solid var(--frontdesk-line);
  border-left: 4px solid var(--frontdesk-accent);
  background: var(--frontdesk-surface);
  box-shadow: 0 8px 26px rgba(20, 50, 38, 0.07);
}

.frontdesk-practice-bar label {
  display: block;
  margin-bottom: 7px;
  color: var(--frontdesk-ink);
  font-weight: 850;
}

.frontdesk-practice-bar select {
  width: 100%;
  min-height: 46px;
  padding: 0 42px 0 13px;
  border: 1px solid #becdc5;
  border-radius: 6px;
  background: #fff;
  color: var(--frontdesk-ink);
  font: inherit;
  font-weight: 700;
}

.frontdesk-practice-bar p {
  margin-top: 7px;
  color: var(--frontdesk-muted);
  font-size: 0.82rem;
  line-height: 1.5;
}

.frontdesk-practice-facts {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.frontdesk-practice-facts span {
  min-width: 0;
  padding: 11px 12px;
  border-left: 1px solid var(--frontdesk-line);
}

.frontdesk-practice-facts strong,
.frontdesk-practice-facts small {
  display: block;
  overflow-wrap: anywhere;
}

.frontdesk-practice-facts strong {
  color: var(--frontdesk-ink);
  font-size: 0.88rem;
}

.frontdesk-practice-facts small {
  margin-top: 3px;
  color: var(--frontdesk-muted);
  font-size: 0.7rem;
  text-transform: uppercase;
}

.frontdesk-mode-tabs {
  display: flex;
  gap: 4px;
  margin-top: 18px;
  padding: 4px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 8px;
  background: #e6eeea;
}

.frontdesk-mode-tabs button,
.frontdesk-admin-tabs button,
.frontdesk-channel-control button,
.frontdesk-chat-actions button,
.frontdesk-domain-grid button,
.frontdesk-calendar-event {
  border: 0;
  font: inherit;
  cursor: pointer;
}

.frontdesk-mode-tabs button {
  flex: 1;
  min-height: 42px;
  border-radius: 6px;
  background: transparent;
  color: var(--frontdesk-muted);
  font-weight: 800;
}

.frontdesk-mode-tabs button.active {
  background: #fff;
  color: var(--frontdesk-accent);
  box-shadow: 0 4px 14px rgba(20, 50, 38, 0.08);
}

.frontdesk-customer-view {
  display: grid;
  grid-template-columns: minmax(0, 1.18fr) minmax(380px, 0.82fr);
  gap: 18px;
  margin-top: 14px;
}

.frontdesk-conversation-panel,
.frontdesk-booking-panel,
.frontdesk-admin-view {
  border: 1px solid var(--frontdesk-line);
  border-radius: 8px;
  background: var(--frontdesk-surface);
  box-shadow: 0 16px 42px rgba(20, 50, 38, 0.08);
}

.frontdesk-conversation-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  grid-template-rows: auto minmax(420px, 1fr) auto auto;
  min-height: 690px;
  overflow: hidden;
}

.frontdesk-booking-panel {
  min-height: 690px;
  padding: 20px;
}

.frontdesk-panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  min-height: 72px;
  padding: 14px 18px;
  border-bottom: 1px solid var(--frontdesk-line);
}

.frontdesk-panel-header.compact {
  min-height: 62px;
  padding: 0 0 15px;
}

.frontdesk-panel-header.compact h2 {
  margin-top: 2px;
  font-size: 1.35rem;
}

.frontdesk-assistant-identity {
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 10px;
}

.frontdesk-assistant-identity > div {
  min-width: 0;
  flex: 1 1 auto;
}

.frontdesk-assistant-mark {
  display: grid;
  place-items: center;
  width: 38px;
  height: 38px;
  flex: 0 0 38px;
  border-radius: 8px;
  background: #f2f4f3;
  overflow: hidden;
}

.frontdesk-assistant-mark img {
  width: 34px;
  height: 34px;
  object-fit: contain;
}

.frontdesk-assistant-identity strong,
.frontdesk-assistant-identity small {
  display: block;
}

.frontdesk-assistant-identity strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.frontdesk-assistant-identity small {
  margin-top: 2px;
  color: var(--frontdesk-muted);
}

.frontdesk-channel-control {
  display: flex;
  padding: 3px;
  border-radius: 6px;
  background: #edf2ef;
}

.frontdesk-channel-control button {
  min-height: 32px;
  padding: 0 12px;
  border-radius: 5px;
  background: transparent;
  color: var(--frontdesk-muted);
  font-size: 0.78rem;
  font-weight: 800;
}

.frontdesk-channel-control button.active {
  background: #fff;
  color: var(--frontdesk-accent);
}

.frontdesk-chat-log {
  display: flex;
  flex-direction: column;
  gap: 13px;
  min-height: 0;
  padding: 20px;
  overflow-y: auto;
  background: #f8fbf9;
}

.frontdesk-message {
  display: flex;
  align-items: start;
  gap: 8px;
  max-width: 82%;
}

.frontdesk-message.user {
  flex-direction: row-reverse;
  align-self: end;
}

.frontdesk-message-role {
  display: grid;
  place-items: center;
  width: 32px;
  height: 32px;
  flex: 0 0 32px;
  border-radius: 50%;
  background: var(--frontdesk-accent);
  color: #fff;
  font-size: 0.64rem;
  font-weight: 900;
}

.frontdesk-message.user .frontdesk-message-role {
  background: #d6e1dc;
  color: #315044;
}

.frontdesk-message > div:last-child {
  padding: 11px 13px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 4px 14px rgba(20, 50, 38, 0.05);
}

.frontdesk-message.user > div:last-child {
  border-color: color-mix(in srgb, var(--frontdesk-accent) 28%, #d4e0da);
  background: color-mix(in srgb, var(--frontdesk-accent) 8%, #fff);
}

.frontdesk-message p {
  color: #31443b;
  line-height: 1.58;
}

.frontdesk-message small {
  display: block;
  margin-top: 7px;
  color: var(--frontdesk-muted);
}

.frontdesk-chat-actions {
  display: flex;
  gap: 8px;
  min-height: 52px;
  padding: 10px 18px;
  overflow-x: auto;
  border-top: 1px solid var(--frontdesk-line);
  background: #fff;
}

.frontdesk-chat-actions:empty {
  display: none;
}

.frontdesk-chat-actions button {
  flex: 0 0 auto;
  min-height: 34px;
  padding: 7px 11px;
  border: 1px solid color-mix(in srgb, var(--frontdesk-accent) 30%, #cbd8d2);
  border-radius: 7px;
  background: color-mix(in srgb, var(--frontdesk-accent) 5%, #fff);
  color: #244f3d;
  font-size: 0.78rem;
  font-weight: 750;
}

.frontdesk-chat-actions button:hover {
  border-color: var(--frontdesk-accent);
  background: color-mix(in srgb, var(--frontdesk-accent) 12%, #fff);
}

.frontdesk-composer {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--frontdesk-line);
  background: #fff;
}

.frontdesk-composer input {
  width: 100%;
  min-height: 44px;
  padding: 0 12px;
  border: 1px solid #becdc5;
  border-radius: 6px;
  color: var(--frontdesk-ink);
  font: inherit;
}

.frontdesk-composer input:focus,
.frontdesk-practice-bar select:focus,
.frontdesk-customer-form input:focus,
.frontdesk-customer-form textarea:focus {
  outline: 3px solid color-mix(in srgb, var(--frontdesk-accent) 20%, transparent);
  border-color: var(--frontdesk-accent);
}

.frontdesk-icon-button,
.frontdesk-send {
  min-width: 60px;
  min-height: 44px;
  border: 0;
  border-radius: 6px;
  font-weight: 850;
  cursor: pointer;
}

.frontdesk-icon-button {
  border: 1px solid var(--frontdesk-line);
  background: #eef4f1;
  color: #345347;
}

.frontdesk-icon-button.listening {
  border-color: #d86b6b;
  background: #fff0f0;
  color: #a22222;
}

.frontdesk-icon-button:disabled {
  cursor: not-allowed;
  opacity: 0.55;
}

.frontdesk-send {
  padding: 0 16px;
  background: var(--frontdesk-accent);
  color: #fff;
}

.frontdesk-voice-note {
  padding: 0 14px 10px;
  background: #fff;
  color: var(--frontdesk-muted);
  font-size: 0.75rem;
}

.frontdesk-hold-timer {
  padding: 6px 9px;
  border-radius: 6px;
  background: #fff3dd;
  color: #8d4b00;
  font-size: 0.75rem;
  font-weight: 850;
}

.frontdesk-progress {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 5px;
  margin: 16px 0 20px;
  padding: 0;
  list-style: none;
}

.frontdesk-progress li {
  position: relative;
  min-width: 0;
  color: #849189;
  font-size: 0.68rem;
  font-weight: 750;
  text-align: center;
}

.frontdesk-progress li::before {
  content: "";
  position: absolute;
  top: 13px;
  left: -50%;
  width: 100%;
  height: 2px;
  background: #dce5e0;
}

.frontdesk-progress li:first-child::before {
  display: none;
}

.frontdesk-progress li span {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  margin: 0 auto 6px;
  border: 1px solid #cad7d0;
  border-radius: 50%;
  background: #fff;
  color: #738179;
}

.frontdesk-progress li.active,
.frontdesk-progress li.complete {
  color: var(--frontdesk-ink);
}

.frontdesk-progress li.active span,
.frontdesk-progress li.complete span {
  border-color: var(--frontdesk-accent);
  background: var(--frontdesk-accent);
  color: #fff;
}

.frontdesk-progress li.complete::before,
.frontdesk-progress li.active::before {
  background: var(--frontdesk-accent);
}

.frontdesk-booking-summary {
  padding: 15px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 8px;
  background: #f8fbf9;
}

.frontdesk-booking-summary dl,
.frontdesk-confirmation dl,
.frontdesk-definition-list {
  margin: 0;
}

.frontdesk-booking-summary dl > div,
.frontdesk-confirmation dl > div,
.frontdesk-definition-list > div {
  display: grid;
  grid-template-columns: 112px minmax(0, 1fr);
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid #e1e9e5;
}

.frontdesk-booking-summary dl > div:last-child,
.frontdesk-confirmation dl > div:last-child,
.frontdesk-definition-list > div:last-child {
  border-bottom: 0;
}

.frontdesk-booking-summary dt,
.frontdesk-confirmation dt,
.frontdesk-definition-list dt {
  color: var(--frontdesk-muted);
  font-size: 0.75rem;
  font-weight: 800;
  text-transform: uppercase;
}

.frontdesk-booking-summary dd,
.frontdesk-confirmation dd,
.frontdesk-definition-list dd {
  margin: 0;
  color: var(--frontdesk-ink);
  font-weight: 700;
}

.frontdesk-customer-form {
  margin-top: 15px;
}

.frontdesk-field-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 11px;
  margin-bottom: 14px;
}

.frontdesk-field-grid label {
  display: grid;
  gap: 5px;
}

.frontdesk-field-grid label.full {
  grid-column: 1 / -1;
}

.frontdesk-field-grid span {
  color: #42544b;
  font-size: 0.77rem;
  font-weight: 800;
}

.frontdesk-customer-form input,
.frontdesk-customer-form textarea {
  width: 100%;
  min-height: 40px;
  padding: 9px 10px;
  border: 1px solid #becdc5;
  border-radius: 6px;
  background: #fff;
  color: var(--frontdesk-ink);
  font: inherit;
}

.frontdesk-customer-form textarea {
  resize: vertical;
}

.frontdesk-confirm-actions {
  display: flex;
  gap: 9px;
  margin-top: 15px;
}

.frontdesk-confirmation {
  margin-top: 16px;
  padding: 16px;
  border: 1px solid #9ecbb7;
  border-radius: 8px;
  background: #eff9f4;
}

.frontdesk-success-mark {
  display: inline-flex;
  padding: 5px 8px;
  border-radius: 5px;
  background: #1b7b58;
  color: #fff;
  font-size: 0.7rem;
  font-weight: 900;
  text-transform: uppercase;
}

.frontdesk-confirmation h3 {
  margin: 10px 0 7px;
  font-size: 1.2rem;
}

.frontdesk-notification-preview {
  display: grid;
  gap: 5px;
  margin-top: 12px;
  padding: 11px;
  border-left: 3px solid var(--frontdesk-accent);
  background: #fff;
}

.frontdesk-notification-preview span {
  color: var(--frontdesk-muted);
  font-size: 0.8rem;
}

.frontdesk-admin-view {
  margin-top: 14px;
  padding: 20px;
}

.frontdesk-admin-heading {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 24px;
}

.frontdesk-admin-heading > div {
  max-width: 850px;
}

.frontdesk-admin-heading h2 {
  margin: 4px 0 8px;
  font-size: 2rem;
}

.frontdesk-admin-heading p:not(.eyebrow) {
  color: var(--frontdesk-muted);
  line-height: 1.6;
}

.frontdesk-admin-tabs {
  display: flex;
  gap: 7px;
  margin: 20px 0 16px;
  padding-bottom: 10px;
  overflow-x: auto;
  border-bottom: 1px solid var(--frontdesk-line);
}

.frontdesk-admin-tabs button {
  flex: 0 0 auto;
  min-height: 37px;
  padding: 0 13px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 6px;
  background: #fff;
  color: var(--frontdesk-muted);
  font-size: 0.8rem;
  font-weight: 800;
}

.frontdesk-admin-tabs button.active {
  border-color: var(--frontdesk-accent);
  background: var(--frontdesk-accent);
  color: #fff;
}

.frontdesk-admin-content [hidden] {
  display: none !important;
}

.frontdesk-metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.frontdesk-metric-grid article,
.frontdesk-admin-card {
  border: 1px solid var(--frontdesk-line);
  border-radius: 8px;
  background: #fff;
}

.frontdesk-metric-grid article {
  min-height: 145px;
  padding: 17px;
}

.frontdesk-metric-grid span {
  display: block;
  color: var(--frontdesk-accent);
  font-size: 2.2rem;
  font-weight: 900;
  line-height: 1;
}

.frontdesk-metric-grid strong,
.frontdesk-metric-grid small {
  display: block;
}

.frontdesk-metric-grid strong {
  margin-top: 12px;
  color: var(--frontdesk-ink);
}

.frontdesk-metric-grid small {
  margin-top: 5px;
  color: var(--frontdesk-muted);
  line-height: 1.45;
}

.frontdesk-admin-split {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 12px;
}

.frontdesk-admin-card {
  padding: 17px;
  overflow: hidden;
}

.frontdesk-admin-card > header {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 14px;
}

.frontdesk-admin-card > header h3 {
  margin-top: 3px;
  font-size: 1.15rem;
}

.frontdesk-admin-card > header > span {
  color: var(--frontdesk-muted);
  font-size: 0.74rem;
  text-align: right;
}

.frontdesk-activity-list {
  display: grid;
}

.frontdesk-activity-list > div {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 9px;
  align-items: center;
  padding: 10px 0;
  border-bottom: 1px solid #e4ebe7;
}

.frontdesk-activity-list > div:last-child {
  border-bottom: 0;
}

.status-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: #718078;
}

.status-dot.confirmed {
  background: #22926a;
}

.status-dot.cancelled,
.status-dot.rescheduled {
  background: #b66f39;
}

.frontdesk-activity-list p strong,
.frontdesk-activity-list p small {
  display: block;
}

.frontdesk-activity-list p small {
  margin-top: 2px;
  color: var(--frontdesk-muted);
}

.frontdesk-activity-list em {
  color: var(--frontdesk-muted);
  font-size: 0.72rem;
  font-style: normal;
  text-transform: capitalize;
}

.frontdesk-calendar {
  display: grid;
  grid-template-columns: repeat(7, minmax(120px, 1fr));
  gap: 7px;
  overflow-x: auto;
}

.frontdesk-calendar-day {
  min-height: 180px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 6px;
  background: #f9fbfa;
}

.frontdesk-calendar-day.today {
  border-color: var(--frontdesk-accent);
}

.frontdesk-calendar-day > header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 9px;
  border-bottom: 1px solid var(--frontdesk-line);
}

.frontdesk-calendar-day > header span {
  color: var(--frontdesk-muted);
  font-size: 0.7rem;
  text-transform: uppercase;
}

.frontdesk-calendar-day > header strong {
  font-size: 0.9rem;
}

.frontdesk-calendar-day > div {
  display: grid;
  gap: 5px;
  padding: 7px;
}

.frontdesk-calendar-event {
  display: grid;
  gap: 2px;
  width: 100%;
  padding: 7px;
  border-left: 3px solid var(--frontdesk-accent);
  border-radius: 5px;
  background: color-mix(in srgb, var(--frontdesk-accent) 9%, #fff);
  color: var(--frontdesk-ink);
  text-align: left;
}

.frontdesk-calendar-event.cancelled,
.frontdesk-calendar-event.rescheduled {
  border-left-color: #a96535;
  opacity: 0.7;
}

.frontdesk-calendar-event time,
.frontdesk-calendar-event small {
  color: var(--frontdesk-muted);
  font-size: 0.66rem;
}

.frontdesk-calendar-event strong {
  font-size: 0.73rem;
  line-height: 1.3;
}

.frontdesk-calendar-empty {
  display: block;
  padding: 5px;
  color: #9aa7a0;
  font-size: 0.72rem;
}

.frontdesk-table-wrap {
  overflow-x: auto;
}

.frontdesk-table-wrap table {
  width: 100%;
  border-collapse: collapse;
  min-width: 840px;
}

.frontdesk-table-wrap th,
.frontdesk-table-wrap td {
  padding: 11px 10px;
  border-bottom: 1px solid var(--frontdesk-line);
  color: #364940;
  font-size: 0.8rem;
  text-align: left;
  vertical-align: top;
}

.frontdesk-table-wrap th {
  color: var(--frontdesk-muted);
  font-size: 0.7rem;
  text-transform: uppercase;
}

.frontdesk-table-wrap td strong,
.frontdesk-table-wrap td small {
  display: block;
}

.frontdesk-table-wrap td small {
  margin-top: 3px;
  color: var(--frontdesk-muted);
}

.frontdesk-status {
  display: inline-flex;
  padding: 4px 7px;
  border-radius: 5px;
  background: #eaf6f0;
  color: #21684f;
  font-size: 0.68rem;
  font-weight: 850;
  text-transform: capitalize;
}

.frontdesk-status.cancelled,
.frontdesk-status.rescheduled {
  background: #fff2e8;
  color: #8c4b1b;
}

.frontdesk-provider-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.frontdesk-provider-grid .frontdesk-admin-card {
  min-height: 280px;
}

.frontdesk-provider-avatar {
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  background: color-mix(in srgb, var(--frontdesk-accent) 16%, #fff);
  color: var(--frontdesk-accent);
  font-weight: 900;
}

.frontdesk-provider-grid h3 {
  margin: 12px 0 4px;
  font-size: 1.05rem;
}

.frontdesk-provider-grid p {
  color: var(--frontdesk-accent);
  font-size: 0.8rem;
  font-weight: 800;
}

.frontdesk-provider-grid article > span,
.frontdesk-provider-grid article > small {
  display: block;
  margin-top: 9px;
  color: var(--frontdesk-muted);
  font-size: 0.8rem;
  line-height: 1.5;
}

.frontdesk-chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  margin-top: 12px;
}

.frontdesk-chip-row em {
  padding: 4px 6px;
  border-radius: 5px;
  background: #eef4f1;
  color: #3b5549;
  font-size: 0.67rem;
  font-style: normal;
}

.frontdesk-service-grid {
  display: grid;
  gap: 8px;
}

.frontdesk-service-grid article {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 18px;
  align-items: center;
  padding: 13px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 6px;
  background: #fafcfb;
}

.frontdesk-service-grid article p {
  margin-top: 4px;
  color: var(--frontdesk-muted);
  font-size: 0.8rem;
}

.frontdesk-service-grid dl {
  display: grid;
  grid-template-columns: repeat(3, auto);
  gap: 14px;
  margin: 0;
}

.frontdesk-service-grid dl div {
  min-width: 62px;
}

.frontdesk-service-grid dt,
.frontdesk-service-grid dd {
  font-size: 0.72rem;
}

.frontdesk-service-grid dt {
  color: var(--frontdesk-muted);
}

.frontdesk-service-grid dd {
  margin: 3px 0 0;
  color: var(--frontdesk-ink);
  font-weight: 800;
}

.frontdesk-trace-list,
.frontdesk-trace-steps {
  display: grid;
  gap: 8px;
}

.frontdesk-trace-list > article {
  padding: 14px;
  border: 1px solid var(--frontdesk-line);
  border-radius: 7px;
  background: #f9fbfa;
}

.frontdesk-trace-list > article > header {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 10px;
}

.frontdesk-trace-list > article > header strong,
.frontdesk-trace-list > article > header small {
  display: block;
}

.frontdesk-trace-list > article > header small {
  margin-top: 3px;
  color: var(--frontdesk-muted);
}

.frontdesk-trace-list > article > header span {
  color: #1d7353;
  font-size: 0.75rem;
  font-weight: 850;
  text-transform: capitalize;
}

.frontdesk-trace-steps {
  grid-template-columns: repeat(7, minmax(100px, 1fr));
  overflow-x: auto;
}

.frontdesk-trace-steps > div {
  position: relative;
  min-width: 112px;
  padding: 10px;
  border-top: 3px solid var(--frontdesk-accent);
  background: #fff;
}

.frontdesk-trace-steps > div > span {
  display: grid;
  place-items: center;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--frontdesk-accent);
  color: #fff;
  font-size: 0.66rem;
  font-weight: 900;
}

.frontdesk-trace-steps strong,
.frontdesk-trace-steps small,
.frontdesk-trace-steps em {
  display: block;
}

.frontdesk-trace-steps strong {
  margin-top: 8px;
  font-size: 0.72rem;
}

.frontdesk-trace-steps small {
  margin-top: 4px;
  color: var(--frontdesk-muted);
  font-size: 0.67rem;
  line-height: 1.4;
}

.frontdesk-trace-steps em {
  margin-top: 9px;
  color: var(--frontdesk-accent);
  font-size: 0.65rem;
  font-style: normal;
  font-weight: 850;
}

.frontdesk-empty-state {
  padding: 40px 20px;
  color: var(--frontdesk-muted);
  text-align: center;
}

.frontdesk-empty-state strong {
  color: var(--frontdesk-ink);
}

.frontdesk-empty-state p {
  max-width: 550px;
  margin: 7px auto 0;
  line-height: 1.55;
}

.frontdesk-breadth {
  padding: 64px 0 8px;
}

.frontdesk-domain-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-top: 24px;
}

.frontdesk-domain-grid button {
  position: relative;
  display: grid;
  gap: 6px;
  min-height: 176px;
  padding: 18px;
  overflow: hidden;
  border: 1px solid var(--frontdesk-line);
  border-top: 4px solid var(--domain-accent);
  border-radius: 8px;
  background: #fff;
  color: var(--frontdesk-ink);
  text-align: left;
  box-shadow: 0 9px 26px rgba(20, 50, 38, 0.06);
}

.frontdesk-domain-grid button:hover {
  border-color: var(--domain-accent);
  transform: translateY(-2px);
}

.frontdesk-domain-grid span {
  color: var(--domain-accent);
  font-size: 0.7rem;
  font-weight: 900;
  text-transform: uppercase;
}

.frontdesk-domain-grid strong {
  font-size: 1rem;
}

.frontdesk-domain-grid small {
  color: var(--frontdesk-muted);
  font-size: 0.8rem;
  line-height: 1.5;
}

.frontdesk-domain-grid em {
  align-self: end;
  color: #486055;
  font-size: 0.7rem;
  font-style: normal;
  font-weight: 750;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

[hidden] {
  display: none !important;
}

@media (max-width: 1080px) {
  .frontdesk-practice-bar,
  .frontdesk-customer-view {
    grid-template-columns: minmax(0, 1fr);
  }

  .frontdesk-practice-facts,
  .frontdesk-metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .frontdesk-conversation-panel,
  .frontdesk-booking-panel {
    min-height: 0;
  }

  .frontdesk-chat-log {
    min-height: 440px;
    max-height: 580px;
  }

  .frontdesk-provider-grid,
  .frontdesk-domain-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 720px) {
  .frontdesk-main {
    padding: 12px 12px 52px;
  }

  .frontdesk-intro {
    display: grid;
    gap: 16px;
    padding-top: 8px;
  }

  .frontdesk-intro h1 {
    font-size: 2.25rem;
  }

  .frontdesk-title-lockup {
    gap: 10px;
  }

  .frontdesk-title-lockup img {
    width: 48px;
    height: 48px;
    flex-basis: 48px;
  }

  .frontdesk-intro-actions {
    justify-content: space-between;
  }

  .frontdesk-source-switch {
    width: 100%;
    justify-content: space-between;
  }

  .frontdesk-source-switch > div {
    min-width: 0;
    width: min(248px, 68%);
  }

  .frontdesk-practice-bar {
    gap: 14px;
    padding: 14px;
  }

  .frontdesk-practice-facts {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .frontdesk-practice-facts span {
    padding: 9px;
    border: 1px solid var(--frontdesk-line);
    border-radius: 6px;
  }

  .frontdesk-mode-tabs {
    position: sticky;
    top: 68px;
    z-index: 25;
  }

  .frontdesk-customer-view {
    gap: 12px;
  }

  .frontdesk-panel-header {
    align-items: start;
    flex-direction: column;
  }

  .frontdesk-assistant-identity {
    width: 100%;
  }

  .frontdesk-channel-control {
    width: 100%;
  }

  .frontdesk-channel-control button {
    flex: 1;
  }

  .frontdesk-chat-log {
    min-height: 380px;
    max-height: 500px;
    padding: 14px;
  }

  .frontdesk-message {
    max-width: 94%;
  }

  .frontdesk-composer {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .frontdesk-composer .frontdesk-send {
    grid-column: 1 / -1;
  }

  .frontdesk-booking-panel,
  .frontdesk-admin-view {
    padding: 14px;
  }

  .frontdesk-progress li {
    font-size: 0.58rem;
  }

  .frontdesk-field-grid,
  .frontdesk-metric-grid,
  .frontdesk-admin-split,
  .frontdesk-provider-grid,
  .frontdesk-domain-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .frontdesk-confirm-actions {
    flex-direction: column;
  }

  .frontdesk-confirm-actions .button {
    width: 100%;
    justify-content: center;
  }

  .frontdesk-admin-heading {
    display: grid;
    gap: 12px;
  }

  .frontdesk-readonly-badge {
    width: fit-content;
  }

  .frontdesk-service-grid article {
    grid-template-columns: minmax(0, 1fr);
  }

  .frontdesk-service-grid dl {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .frontdesk-calendar {
    grid-template-columns: repeat(14, minmax(128px, 1fr));
  }

  .frontdesk-domain-grid button {
    min-height: 148px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .frontdesk-domain-grid button,
  .frontdesk-mode-tabs button {
    transition: none;
  }
}